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M Smart Store Help Center
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Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
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Can I add more items after I have placed a Quick Order at M Smart Store?Yes, you can add additional items to your Quick Order at M Smart Store within 24 hours of placing it. After 24 hours, no additional items can be added. We recommend that you confirm your order once you have finalized your item selection to ensure accuracy and avoid any issues that may arise due to changes made after the order is placed. At M Smart Store, we strive to provide flexible and convenient ordering options for our customers.
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How can I get a special discount at M Smart Store?There are two ways to get special discounts at M Smart Store. Firstly, after registering on our website, you will receive 100 points which can be redeemed as discounts on your future purchases. Secondly, refer your friends to our website and if they register through your referral link, you will receive 200 points for each successful referral, and your friend will receive 150 points as a reward. Please note that the referred user must successfully register on our website for both parties to receive points. With these points, you can enjoy great discounts on our wide range of products. Don't miss out on this opportunity to save big and enjoy shopping at M Smart Store!
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How can I get extra discounts at M Smart Store?At M Smart Store, we offer various ways for our customers to get additional discounts on their purchases. One of the ways is to register/sign-up for our newsletter and subscription service. By doing so, you will receive notifications via email personally for only the biggest deals and discounts. Another way is to visit our website regularly as we offer flash sales and limited-time promotions, where you can get huge discounts on your purchases. So be sure to stay updated by visiting us frequently and subscribing to our newsletter to get the best deals!
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How can I order products from M Smart Store?You can easily order products from M Smart Store by following these steps: 1. Firstly, log in to your account or create a new account on the M Smart Store website. 2. Browse through the available products and select the one you wish to purchase. 3. Click on the 'buy' button for the chosen product. 4. Fill in your personal details such as shipping address, contact information, and payment method. 5. Confirm the payment details and complete the checkout process. 6. After the payment confirmation, the product will be ready to ship within a working day. At M Smart Store, we strive to make your shopping experience as seamless as possible. Our website is easy to navigate, and we ensure that our products are always in stock and ready to ship out as quickly as possible. Additionally, we offer secure payment methods, and our customer service team is always ready to assist with any questions or concerns regarding your order.
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What is an FAQ section?An FAQ (Frequently Asked Questions) section serves as a concise resource to address common queries related to ordering products, delivery times, service booking, and order tracking on platforms like M Smart Store. It provides quick and accessible answers to help users navigate and understand the processes without the need for direct assistance, offering a seamless and informative customer experience.
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can i delete my saved cards?yes, you can delete your saved cards at any given time.
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Can I use PhonePe to pay for products that I order on M Smart Store.Yes, you can use PhonePe, Gpay, Paytm, and UPI as a prepaid mode of payment for your products orders on M Smart Store. Our online store supports a wide range of payment options to make your shopping experience more convenient and secure. Before making your payment, please contact us via email at info@msmartstore to confirm the available payment options. Our team will assist you in processing your payment and ensuring a hassle-free transaction. Rest assured that we prioritize providing our customers with a seamless and user-friendly payment process. Thank you for choosing M Smart Store for your next online shopping experience.
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How can I earn more points with M Smart Store?Earning points with M Smart Store is simple and easy. One of the most effective ways to earn points is to refer your friends and family to register with us. You automatically get points for every successful referral you make. The more friends and family you refer, the more points you earn. Aside from referring, there are also other ways to earn points such as leaving reviews, participating in promotions, and completing surveys. Always check our website and social media pages to stay updated with our latest promotions and offers that allow you to earn more points. Remember, the more points you earn, the more discounts and benefits you can enjoy when shopping with M Smart Store.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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